What Work Does A Tech VA Undertake

Let's take a look at some of the tasks a Tech VA might undertaken:

Digital Presence Management

Beyond basic website updates, this includes:

Comprehensive SEO implementation and monitoring

Website performance optimisation for speed and user experience

Analytics setup and meaningful reporting that informs business decisions

Conversion rate optimisation to turn visitors into leads

Mobile responsiveness and cross-platform consistency

Accessibility compliance to ensure your site works for all users

End User Testing

Online Marketing Management

Inbound marketing that brings in leads and new business

Content creation - strategy and distribution

Content Repurposing

Email marketing and management

Blogging & Content Creation - Articles, free ebooks, lead magnets

Amazon Kindle Self-Publishing Setup - Formatting, uploading, and setting up ebooks

Administrative Support

Technical Documentation - Creating guides, SOPs, and technical materials

Typing/Transcription - Converting audio to text, formatting documents

Scheduling & Calendar Management - Appointment booking, calendar organization

Travel Organization & Reservations - Booking travel, accommodations, itineraries

Basic Process Automation - Setting up tools to streamline workflows

Membership & Community Support

Member Management - Onboarding new members, addressing queries

Community Engagement - Monitoring forums, facilitating discussions

Membership Site Administration - Managing access, content updates, troubleshooting

Digital Ecosystem Integration

Most businesses use 20-40 different software tools, according to research by Okta. These often exist as disconnected islands rather than a cohesive system. A Tech VA's support in this area includes:

Creating seamless workflows between different platforms

Ensuring consistent data across systems

Eliminating duplicate data entry requirements

Building custom connections between tools that don't offer native integrations

Evaluating new tools for compatibility with existing systems

Automation Implementation

Business processes that follow consistent patterns are prime candidates for automation. This might include:

Email sequence creation and management

Document generation and delivery

Client onboarding workflows

Social media scheduling and content distribution

Financial reporting and invoice generation

Lead qualification and routing

Advanced Technical Solutions

For businesses with more complex needs, support can extend to:

Custom code development for specific business requirements

Database design and management

API integrations between proprietary systems

Custom reporting dashboards

Complex data analysis and visualisation

E-commerce system optimisation

Technical Problem Solving

When issues inevitably arise, having dedicated support provides:

Systematic troubleshooting rather than guesswork

Clear communication about both problems and solutions

Documentation of issues and resolutions for future reference

Implementation of preventative measures

Regular backup verification

The Implementation Reality

It's worth noting that the breadth of online marketing and/or technical support evolves over time. Most client relationships begin with addressing immediate needs and critical pain points before expanding to more strategic initiatives.

This progressive approach ensures you experience concrete value quickly while building toward more comprehensive technical infrastructure. The key advantage of ongoing support is that each improvement builds upon previous work, creating compound benefits rather than isolated fixes.